Motivating Sales Teams
Customer Service Excellence Image

Motivating Your Sales Team

Course Objectives / Learning Outcomes.

(i) To impart knowledge, skills and techniques to trainees on motivation.
(ii) To assess trainees’ ability to apply these concepts and techniques in business.
(ii) To ensure that trainees have mastered the basic motivation concepts and techniques to make good sales for higher profits.

Price: Rs 7,500

Duration: 12 Hours




Course Outline



1. Getting Started

  • Housekeeping Items
  • Pre-Assignment Review
  • Objectives of course
  • The Parking Lot
  • Action Plans

2. Creating a Motivational Environment

  • Frequent Team Check-Ins
  • Train Your Team
  • Emulate Best Practices
  • One Size Does Not Fit All!
  • Case Study
  • Review Questions

3. Communicate to Motivate

  • Regular Group Meetings
  • Regular One on One Meetings
  • Focus on Strengths and Development Areas
  • Ask for Feedback
  • Case Study
  • Review Questions

4. Train Your Team

  • Focus on Training and Development
  • Peer Training
  • Mentoring
  • Keep the Focus Positive!
  • Case Study
  • Review Questions

5. Emulate Best Practices

  • Look to Industry Leaders
  • Solicit Team Member Suggestions
  • Take a Field Trip!
  • Leverage Outside Expertise
  • Case Study
  • Review Questions

6. Provide Tools

  • The Right Tools
  • Ask Team Members What Tools They Need
  • Provide High Quality Tools
  • Allow for Training
  • Case Study
  • Review Questions

7. Find Out What Motivates Employees

  • One Size Does Not Fit All
  • Find What Motivates Individuals
  • Find What Motivates the Team
  • Tailor Rewards to Employees
  • Case Study
  • Review Questions

8. Tailor Rewards to the Employee

  • Motivation is Personal!
  • Choose 1-3 Motivators
  • Employee"s Personal Goals
  • Reward Achievements
  • Case Study
  • Review Questions

9. Create Team Incentives

  • Incentives Foster Teamwork
  • Team Goals
  • Choose 1-3 Motivators
  • Reward Achievements
  • Case Study
  • Review Questions

10. Implement Incentives

  • Regular Incentives
  • Mark Milestones
  • Encourage Friendly Competition
  • Keep Value Reasonable
  • Case Study
  • Review Questions

11. Recognize Achievements

  • Recognition Motivates!
  • Recognize Achievements Regularly
  • Recognize Achievements Publicly
  • Document Achievements
  • Case Study
  • Review questions

12. Wrapping Up

  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Recommended Reading
  • Completion Of Action
  • Plans and Evaluations


Workshop Details

Price: Rs 7,500

Duration: 18 Hours

Tags: International, Interview Techniques, CV Writing


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