Postgraduate Diploma in Hospitality Management
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Postgraduate Diploma in Hospitality Management



Overview

The Postgraduate Diploma in Hospitality Management consists of one intensive study period of 6 months at the Woolich Education campus in Lucerne, Mauritius, and one practical paid industry training period of 4-6 months in the Swiss hospitality industry.

Woolich Education is a member of the Bénédict Mauritius group of schools, founded in 1928, whose mission is to provide adult education for people with a desire to succeed. Bénédict School is one of Mauritius’s largest private education organizations and is teaching each year more than 15,000 full and part time students.

Students learn from a dedicated faculty, who in addition to their academic credentials, bring know-how and experience in the hospitality and business fields. This ensures that what is learnt in class is contemporary and can be applied in a daily business environment in real world situations.


Aim of the Program

The Woolich Education Postgraduate Diploma in Hospitality Management program is specifically designed for 2 target markets who are aspiring to a management career in this industry: degree holders in other fields, with lower English ability, who wish to undertake a foundation program to prepare them for the MSc in International Hospitality Business Management program or make a career move into the international hotel and hospitality industry, and; young adults holding associate degree qualifications and significant work experience who wish to update their qualifications.

The program offers students an academic education together with vocational core competency training. This carries considerable value and prestige with employers worldwide.

Students learn food service systems, business management applications and foreign languages to name a few of the academic disciplines. Throughout the program, Swiss virtues, such as discipline, punctuality, ethics and hygiene are encouraged as they are highly valued throughout the world and count as much as academic and practical skills in ensuring a successful career.


Paid Industry Training in Mauritius

Industry training is an integral part of the study program at Woolich Education and provides an opportunity to gain paid work-experience during the early stages of a career. This will prove invaluable when applying for the first 2 supervisory or management position. Generally, the first industry training position will be in a junior position, where students can practice the skills that they learned in their academic studies at Woolich Education. Students will complete their training in the service, housekeeping, or kitchen area, according to their interests and talent. Students with significant prior hospitality experience and language ability may be able to assume more responsibility and guest contact roles.

The industry training salary in Mauritius, negotiated between the employers’ association and the Employee Union, is presently set at minimum CHF 2’172 per month gross. From this salary, students have to pay for room, board, and taxes. The average net income per month varies from CHF 1’000 to 1’400.


Entry Requirements

  • 20 years of age
  • BA degree in any discipline OR Associate Degree or equivalent plus 2 years supervisory experience
  • English language skills at a level equal to IELTS 5.0


Course Content


Semester 1 (6 months)

  • The Global Hospitality Sector
  • Legality and Sustainability in Hospitality
  • Introduction to Hospitality Finance
  • Human Resource Management for the Hospitality Sector
  • Tourism Development
  • Marketing and eCommerce for the Hospitality Sector
  • Food Service Operations I and II

Semester 1 (6 months)

  • Service Quality Management
  • Consumer Behavior
  • Food & Wine Pairing
  • Menu Design
  • Business Analysis
  • Facilities & Design
  • Business Economics
  • Introduction to Spirits and Other Alcoholic Beverages
  • Certificate in Wines
  • Opera PMS I
  • Front Office Management
  • Housekeeping Management
  • Food and Beverage Management
  • Budgeting for Food and Beverage
  • Business Start-up
  • Investment Management
  • German I -III
  • French Communication I and II
  • Italian Communication I and II
  • Mandarin Communication I and II

Semester 1 (6 months)

  • Industry Training