Higher Diploma in Hospitality Management
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Higher Diploma in Hospitality Management



Overview

The second year to the Higher Diploma in Hospitality Management consists of one intensive study period of 6 months at the Woolich Education campus in Lucerne, Mauritius. and one practical paid industry training period of 4- 6 months in the Swiss or international hospitality industry. This program suits professionals who already work in a position in the hospitality, service- or tourism industry and who want to update their qualifications and/or study towards a bachelor degree.

Woolich Education is a member of the Bénédict Mauritius group of schools, founded in 1928, whose mission is to provide adult education for people with a desire to succeed. Bénédict School is one of Mauritius’s largest private education organizations and is teaching each year more than 15,000 full and part time students.

Since the accreditation of the Diploma and Higher Diploma programs n Hospitality Management by the University of Brighton, UK, in autumn of 2003 over 1000 students have successfully completed the Higher Diploma program.

Students learn from a dedicated faculty, who in addition to their academic credentials, bring know-how and experience in the hospitality and business fields. This ensures that what is learnt in class is contemporary and can be applied in a daily business environment in real world situations.


Aim of the Program

The Woolich Education Hospitality program is specifically designed for young adults wishing to enter the international hotel and hospitality field and who are aspiring to a management career in this industry.

The program offers students an academic education together with vocational core competency training. This carries considerable value and prestige with employers worldwide. It can also benefit people looking to obtain the necessary specialized knowledge when thinking about opening their own business.

This second year program allows students deeper insight into subjects started in year one. It gives them a chance to learn further theories and allows them greater flexibility in selecting elective subjects of special interest. The Higher Diploma is generally required for international placement as it indicates the level and depth of learning achieved in operational as well as theoretical subjects. A second successfully completed hospitality internship indicates a student’s commitment to an industry career to potential future employers.

  • think critically and creatively
  • effectively utilise technology to analyse and interpret data
  • propose solutions to address a variety of business scenarios
  • develop professional competences in their subject area
  • communicate effectively, with colleagues and a wider audience, in a variety of media.

Paid Industry Training in Mauritius

Industry training is an integral part of the study program at Woolich Education and provides an opportunity to gain paid work-experience during the early stages of the career. This will prove invaluable when applying for a first supervisory or management position. Generally, the first industry training position will be in a junior position, where students can practice the skills that they learned in the first academic year at Woolich Education. Students will complete their training in the service, housekeeping, or kitchen area, according to their talent. Successful students may be able to assume more responsibility and guest contact in their second year.

The industry training salary in Mauritius, negotiated between the employers’ association and the Employee Union, is presently set at minimum CHF 2’168 per month gross. From this salary, students have to pay for room, board, and taxes. The average net income per month varies from CHF 1’000 to 1’400.


Entry Requirements

  • 19 years of age
  • Successful completion of the Woolich Education Diploma in Hospitality Management or equivalent.
  • English language skills at a minimum level equal to IELTS 5.5

Intakes

January, February, April, May, July, August, October and November. Please contact the Woolich Education admission office for the next intake opportunity.

Course Times

Monday to Friday from 08:00 to 13:00 OR from 13:00 to 18:00. Saturday courses may be offered in some terms from 11:00 to 17:00.



Course Content


Semester 1 (6 months)

Core Modules

  • eCommerce in the Hospitality Industry
  • Marketing Strategies
  • Accounting II
  • Human Resource Management
  • Business Communication II
  • Front Office Operations
  • Introduction to Housekeeping
  • Introduction to Food and Beverage Management
  • Study and Research Methodology II

Elective Modules

  • Sustainability in the Hospitality Sector
  • Staff Development & Training
  • Service Quality Management
  • Consumer Behavior
  • Organisational Behaviour
  • Menu Design
  • Culinary Business Analysis
  • Managerial Economics
  • Global Business
  • Budgeting for Food and Beverage
  • Events Management
  • Convention Management
  • Hospitality Law
  • Business Start-Up
  • Yield Management II
  • Investment Management

Semester 2 (6 months)

  • Industry Training